Assessing and communicating your impact

How can you show that you are making a real difference in order to build trust, rapport and credibility for your services?

Making a difference to the lives of individuals, communities, or the environment is the reason why your charity was established, This interactive workshop from The FSI, is the second in a series of two workshops we are providing on demonstrating impact. It will look at what to do once you have identified your outcomes and collected your data: how to analyse it and how to use the findings internally and externally.

This workshop will provide a range of tools and best practice advice to ensure that your charity is effectively assessing and communicating the difference it makes to donors, funders and supporters. It will cover how to analyse qualitative and quantitative data to draw out trends and learning for your organisation, and will review how best to communicate your impact externally.

The first workshop Measuring the difference your work makes is being held on Mon 8 Nov , you can find out more here.

Both workshops can be attended individually, but we would encourage you to attend both parts.

Who the course is for
This course is most suited to those who have some experience of monitoring and evaluation and have some measurement tools/processes in place, or who have already completed Part 1 of this workshop series (Measuring the Difference Your Work Makes on 8 Nov). You can attend one or both webinars.

Course date: Monday 22/11/2021
Start time: 10.00
End time: 12.30

Course content:

  • Principle for analysing qualitative and quantitative data

  • Advice on commissioning research

  • Using outcomes data internally to improve services

  • Communicating impact externally to difference audiences

  • Bringing this together into an impact communications strategy

About the trainer:

The Foundation for Social Improvement (FSI) is a small charity that supports the UK's vibrant small charity sector through the delivery of free advice and heavily subsidised training in strategy, governance, fundraising and impact. The FSI’s training and consultancy team are experienced in supporting organisations to develop practical and robust impact measurement frameworks that capture and communicate the difference they make.


£15 Hertfordshire VCS organisation staff or volunteer
£35 Hertfordshire private and statutory organisations staff or volunteers

Booking contact:


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